4min chapter

James Schramko Podcast cover image

1089 – Growing a Service Agency through Acquisition and Retainers

James Schramko Podcast

CHAPTER

Building Trust and Integrity in Service Agencies

This chapter explores the critical role of trust and reputation in the service agency industry, focusing on the impact of client relationships and referral business. The discussion reflects on the personal experiences of transitioning from a prestigious brand to a personal brand, underscoring the importance of integrity and quality service while offering advice on acquisitions.

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