Navigating COVID Communication

Whether in your personal life or at work, you've probably experienced what it’s like to have people reject your requests. To be told that what you want is unfair, or heavy-handed. And you've likely been in the opposite position as well — pushing back against requests that step on your freedom. This week, we talk to psychologist Benjamin Rosenberg about how we respond to infringements on our sense of autonomy, and how we can avoid sparking this resistance in our interactions with other people. 

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