3min chapter

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SPE01: SYSTEMology Book Launch - How To Define Your Most Crucial Systems

Business Processes Simplified Podcast

CHAPTER

Client Critical Flow - Isn't It Great?

Dave Boulden says client critical flow is one of the greatest concepts in his new book. The concept can be applied to any business, he argues. A system needs to be tight enough that it focuses you on getting a good result but loose so it can be applied in any situation and still get a great result. "The magic is actually the sweet spot in the middle," writes Boulden.

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