The Five Dysfunctions of a Team

When I'm working one-on-one with leaders, my shortcut is to ask when was the last time somebody disagreed with you publicly? Right? And if it's six months ago, we have a problem. It's usually not, but it's okay three weeks ago. How did it go? Great, tell me about it. That's what makes all the difference in the world on a team. You don't know that until you've had those conflict moments and you've seen people respond to those trusting conflict disagreement moments with respect.