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What Customer Service Should Mean for a City

The Strong Towns Podcast

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City Councils Don't Work Where We Can't Be Neighborly

The trend to centralize all decision making is taking power away from local neighborhoods, he says. "Cities don't work where we can't be neighborly," the mayor adds. The role then of the city would be to assist in making those decisions and help parties reach a conclusion,. Harder than it sounds in our current context, I understand, but a vastly more effective way to govern"

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