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The CEO of Booking.com Speaks to Wake Up to Money

Wake Up to Money

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AI and Economic Challenges in Financial Services

This chapter explores the integration of AI in enhancing customer service within the financial sector, focusing on building trust and accessibility. It also examines the economic landscape, highlighting the struggles of businesses like Domino's Pizza and the broader implications for savings and entrepreneurship. Additionally, the discussion includes evolving work culture and consumer behavior shifts, particularly regarding the used car market.

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