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Episode 193: Navigating Hyper-Growth with Sean Solme Kim, Former Head of Product at TikTok and Amazon Prime

Product Thinking

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Navigating Product Management

This chapter recounts the speaker's transition from sales to product management, emphasizing the critical role of understanding customer needs through effective communication. It explores the interplay between sales, marketing, and product management at companies like Amazon and TikTok, highlighting strategies to improve customer retention by educating users about product benefits. Additionally, it discusses the application of data analysis and machine learning to personalize user experiences and enhance engagement.

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