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#77 Mike Maples: Living in the Future
The Knowledge Project with Shane Parrish
How to Make Money From an Engaged Customer?
Growth models are like four gears in a machine that need to operate in harmony. They include acquisition, engagement, modization and enlistment. And all the gears can rotate only at the speed of the slowest gear. So when you're in the growth mode, you want to do that in as predictable a fashion as you can.
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