073: Rick Astley: Never gonna hack you up...
Smashing Security
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The Unconventional Story of a Ransomware Customer Service Rep
Grog: Sometimes you kick up a stink in order to get a response. Twitter customer service rep should have been fired for all this, Grog says. "That seems like overkill to say this person should be fired because she doesn't know how password encryption should work," he adds. The company has come to her defense saying people calling for her to be fired are kind of frightening.
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