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Catherine Alman MacDonagh | Lean Six Sigma for Lawyers

Walchet Talks

CHAPTER

Is There a Continuous Improvement Culture?

When you include all of the different stakeholders at the beginning, you kind of are getting. They say they're buying, but you're involving them in that process. It makes it okay for people to ask, why are we doing it that way again? Or what if we tried it this way? And so when you get to that point where people are comfortable having those conversations, that's transformative right there.

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