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From Listening To Launch: How We Do Customer Research

Customer Show

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The Power of Reciprocity in Marketing

Listen over time really gives you that context of how the sentiment may be as changing in the market. And then thirdly, once you have all that information, that's when you start looking for those unique touch points and ways to engage people. So we're going to wrap up this episode talking about the pre-launch and kind of the design of the launch. Stay tuned for an episode in the coming weeks where we'll talk about how we're now going to use these hundreds of new customers that we just acquired.

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