i didn't have time to write you a short letter, so i wrote you a long one instead. That isa extremely applicable to product divelopment fi takes time. Takes time to feel something simple. Speaking of letters, i'm thinking about your block posts. Some of them are really, really good. I can tell you which my favorite one is, but i'm wondering which is your favourite? Cris, it doesn't have to be yours, by the wayi can be steve.I was going to bei osi we talk. But if you haven't seen it, going to take a look. It's like a really fascinating watch. Ok. Now i
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Things go wrong all the time. We all make mistakes. And that is okay. What is not okay, is to think that it won’t happen, or that there will be someone else around when it does. In that moment, it doesn’t matter who wrote that module, package or microservice. But there is a better way to think about this, and there is an approach that makes people actually look forward to incidents.
It all starts with thinking of incidents as opportunities to learn, and then share those learnings with everyone, so that you can all improve. In this episode, Gerhard is joined by Stephen Whitworth and Chris Evans, incident.io co-founders, and former Staff Engineers at Monzo.
They get it, we get it, and now you can get it too.
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