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4 Types of Conflict and How to Manage Them

HBR IdeaCast

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How to Deal With Conflicts

When dealing with conflict, you have four options. The first is something we do all the time: lump it. In US culture, in certain office cultures, this may seem completely passive aggressive. Your goal should be to get the project done on time or meet a tight deadline. If your goal is to stick it to the other person and show them they're wrong, think of a better goal.

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