Navigating Data Literacy Challenges

This chapter discusses the hurdles organizations face in fostering genuine data literacy and enablement, emphasizing the need for meaningful engagement rather than mere formalities. The speakers address the importance of customer-centric training and the practical application of data tools, alongside concerns about the negative impacts of inadequate user experiences. Blending humor with insightful observations, they explore the current state of AI technology and the critical role of governance professionals in adapting to this evolving landscape.