Speaker 2
I love, Jess, that maybe we need to start thinking about behavior change as a team sport instead of a solo endeavour. I think would help many of us. And thank you for reminding us of that study as a way to understand the difference that that sense of support and doing it with others can really have for us. We touch there on that, how do we change the system around our leaders as they try to build these skills? And so I'm wondering, in addition to social support, as we think about helping our leaders to be more vulnerable, to be more wholehearted, as we think about how we're opening them up for that strength-focused, best-reflected self more consistently, are there other thoughts for you in terms of this post-COVID world, post-2020 world and all that's gone on, other forms of support in the system that are top of mind for you too, as you think about the changes you're trying to help leaders
Speaker 1
create. Right now, more than ever, I think rituals are so important. One, they give us comfort, they give us certainty, they give us predictability. And so when thinking about leaders and, you know, outside of kind of just developing, growing is what kind of rituals can leaders implement for themselves, for their teams? I know for us as a team, there's a quarterly ritual we do that we call the three A's because we find that if we don't take a moment to stop and reflect each quarter, it's just blurs. Like, the days go into the months, go into the years, we're like, where are we in just an orientation? And we've lost this sort of ability to celebrate and acknowledge and kind of demarcate where we are now and where we're going to. And so we do something called the three A's that we kind of had developed on the spot where, you know, we get on a virtual jam board and, you know, we do our accomplishments for the quarter, we do appreciation. So we acknowledge each other and thank each other for, you know, how they've helped us accomplish those things and anticipation. And what are we looking forward to? And so like, that's a great ritual. One that, you know, we've been talking a lot about two and bringing to other teams is this four L's kind of another version of it is like each quarter, you know, what did you learn this quarter? What is the biggest thing that you learn that you're taking away? What did you love? What lead you up? What made you alive and vital? What did you loathe? You know, what like sucked your will to live this last quarter and bring your energy. And what are you looking forward to? So kind of another version, but just getting these types of rituals into play, I think you know, the other thing is that I think, you know, just hearing some research that is really stuck with me is connection is actually in some ways stronger than it has ever been. And people's empathy is more elevated, which makes a lot of sense. The challenge is the connection is often just with our intact team, with those close to us. And what we've lost and you think about this of our ability to collaborate and our ability to cultivate systems thinking is we've lost our connection to the interdependencies in the system that aren't directly tied to us. So we have less alignment across teams. And so when thinking about leaders and thinking about team development is how do we connect, like how do we intentionally connect with those to like outside of our close support system? And I think that's an incredibly important one to be able to really, you kind of intentionalize it. It takes effort and practice and to think through that because that can get lost. You know, the last thing I'll say is even, you know, another ritual. And I think they all go into more kind of cultivating hope and joy. But you know, I was so inspired. I loved Abby Wombach's book probably because I am a soccer player, but just the power and simplicity of her messages on leading really struck me. And the one I walked away with that, you know, had such a profound effect on me to as I think about leadership is, you know, what she calls her rush in point. That, you know, any time she scored a goal, she would point at those who made it possible. And any time someone else scored a goal, she would rush to go congratulate them. And this ability to rush in point as leaders, I think right now as a form of connection, as a form as unifying us into something larger, acknowledging the significance that we're all bringing to bear the impact we're trying to have is just one of those healthy habits that just have a powerful impact in organizations and teams.
Speaker 2
I love just the way you're getting us to think about the power of rituals. And I agree for me, a ritual is like an organizational habit. It's someone of those ones that we can just put into a bit of auto play, but creates those spaces that we need for reflection, for celebration, for savoring, for dreaming of what comes next. And you've given us so many beautiful examples there, including rush and point, which I'm going to be experimenting with my team over the next week to see how we might ritualize that a little bit more with all of that beautiful wisdom in mind. And the fact that we are each works in progress. I have to ask at this point, are you ready for the lightning round? Bring it
Speaker 1
Oh, I love it. So okay, no surprise here. It is definitely rituals. So I and I have two daily rituals. I think that, you know, I look forward to every day. And one is a daily walk. So many of the many people know this is they see me on zoom calls. I'll be off and I'll be like, I'm doing my daily walk. And so just getting out each day for an hour to walk, absolutely essential to my own wellbeing, getting outside, you know, getting some fresh air. And then my clothes at the day, I feel like I have sort of the kind of ritualize the ending of my day where I have a great time with my youngest. We get, we get to read together. So I enjoy reading the books that he's reading. And then I take a bath, relax. And I think the bath is kind of that marking of like the day is complete and I can let go of everything. And so those two together, I think have been essential for me kind of staying on track and feeling that I have a sense to make it through and continue