AI in Call Centers and Dispatch

Want to master the CEO playbook like Tommy? Get the guide here: https://clickhubspot.com/kdj

Episode 789:  Sam Parr ( ⁠https://x.com/theSamParr⁠ ) and Shaan Puri ( ⁠https://x.com/ShaanVP⁠ ) talk to Tommy Mello ( https://x.com/RealTommyMello )about how he turned garage door repairs into $1.7B. 

Show Notes:

(0:00) A1 Origin story

(14:04) Learning persuasion

(18:36) Finding the blueprint

(23:00) Kill the hustler

(25:53) Training (employees) like a SEAL

(28:50) business bootcamp with a mentor

(35:55) Home Services Sales and Marketing masterclass

(45:26) 7 principles

(51:41) Using AI for call center and dispatch

(53:21) Other home services businesses to go after

(58:54) the 6 fs

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Links:

• A1 Garage Door Service - https://a1garage.com/

• KickCharge - https://www.kickcharge.com/ 

• Freedom Event - https://get.homeservicefreedom.com/

• Home Service Millionaire - https://www.amazon.com/Home-Service-Millionaire-Million-Business/dp/1732452105 

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Check Out Shaan's Stuff:

• Shaan's weekly email - https://www.shaanpuri.com 

• Visit https://www.somewhere.com/mfm to hire worldwide talent like Shaan and get $500 off for being an MFM listener. Hire developers, assistants, marketing pros, sales teams and more for 80% less than US equivalents.

• Mercury - Need a bank for your company? Go check out Mercury (mercury.com). Shaan uses it for all of his companies!

Mercury is a financial technology company, not an FDIC-insured bank. Banking services provided by Choice Financial Group, Column, N.A., and Evolve Bank & Trust, Members FDIC

• I run all my newsletters on Beehiiv and you should too + we're giving away $10k to our favorite newsletter, check it out:

beehiiv.com/mfm-challenge

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Check Out Sam's Stuff:

• Hampton - https://www.joinhampton.com/

• Ideation Bootcamp - https://www.ideationbootcamp.co/

• Copy That - https://copythat.com

• Hampton Wealth Survey - https://joinhampton.com/wealth

• Sam’s List - http://samslist.co/

My First Million is a HubSpot Original Podcast // Brought to you by HubSpot Media // Production by Arie Desormeaux // Editing by Ezra Bakker Trupiano /