4min chapter

The Run Revenue Show cover image

Here's what people get wrong about GTM alignment with CRO Mike Weir

The Run Revenue Show

CHAPTER

The Importance of Intent Signals in Customer Acquisitions

Mike: We're finding more and more people inside of every company truly are revenue critical. And one of the most critical areas, especially now 2023, is with customer churn. How can companies think about intent signals as a means of shoring up renewals, finding areas of expansion, cross cell upsell? Mike: CSM's are a huge part of this to say, all right, I've got an intent signal that just came to me of a customer of mine is researching all of our competitors right now. One, I'm going to flag this to my pod. Two, we'll get out there and do outreach on these folks' behalf. Do we have an at risk

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