Curious Minds at Work cover image

CM 235: Jonah Berger on How to Get Your Way

Curious Minds at Work

00:00

How Words Can Indicate Who's in Control

Jonah Barber: Words can indicate who's in control and specifically words like can't and don't. He says the word you had an interesting impact on how helpful pages were perceived. The more they say you, the more it's like, well, hold on. I called you because it's your problem, not my problem," he says.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app