Soft Skills: Are You Going to Offer You My Attention or My Distraction?

Kono: What are some things folks can begin practice to really build these skills and incorporate them into their contexts? I'll start with empathy, as with some protips on being pragmatic about empathy. The biggest empathy killer is our phone. We bring this device that at this point has been designed to be addictive. So i often advise people a technology off and away when you're in a meeting. And so one of the things that you taught me early on, or sherit early on was, turn your camera off if you can't be fully present in that meeting.