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Jimmy Soni: The Inside Story of PayPal – Elon Musk, Peter Thiel, Max Levchin, and the Company that Shaped the Modern Internet

Fintech Leaders

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The Rise and Fall of PayPal Fraud

PayPal was a data driven company, but it had this ability to walk and chew gum at the same time. They were looking at data very rigorously, but they were also hearing from users directly. And I remember just being amazed that over the course of an eight month period, PayPal goes from a free product that you get $10 for signing up to a premium product with specific pricing tiers. It's actually the fraud that's the difficult thing to fight.

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