2min chapter

The YNAB Podcast cover image

Meet Todd: The CEO Behind YNAB

The YNAB Podcast

CHAPTER

You Earned Your Stripes in Support?

When we launched our rmain our new business model, in end of 20 fifte like two days before the end of the year, you were running support there. And and we made so many missteps in what was ended up being too early of a launch, and we were kind of on our heels that way. So you kind of got a lot of support experience in a very short amount of time. I wouldn't want to repeat it. But we it was, it was energizing in a way. We could react to what we were seeing that day and make a change by that night,. A with kind of perfect freedom to be creative.

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