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16min chapter
AdviceTech Podcast #110 - Driving Tech Change: CRMs, Automation & AI
Ensombl Advice Australia
Enhancing Business Processes through Automation
This chapter explores the integration of automation tools such as Power Automate and RPA to improve business efficiencies, focusing on booking systems and client interactions. It discusses the balance between leveraging technology for streamlined processes while maintaining a personal client experience, as well as the challenges of implementing AI in a tech-driven environment. The conversation emphasizes data-driven decision-making and the ongoing efforts to automate further, all while ensuring inclusivity among staff.
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