Dental Digest Podcast with Dr. Melissa Seibert cover image

228. Do You Want Patients to Like or Respect You? Dennis Hartlieb, DMD, AAACD, Rhodri Thomas, BDS, Michelle Lee, DMD

Dental Digest Podcast with Dr. Melissa Seibert

CHAPTER

Empathy and Communication in Dental Practice

The chapter delves into the challenges of setting boundaries and delivering hard news to patients in a dental practice. It emphasizes the importance of tactful communication without judgment, highlighting the transformative impact of dental interventions on patients' confidence and quality of life. Personal experiences and societal perceptions regarding cosmetic dentistry and smiling are also discussed, along with the significance of supportive mentors and belief from others in shaping one's professional journey.

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