Conversational AI - The Challenges and Opportunities for HR Leaders

The business case is so much more attractive on the customer side, it's easier to make the initial sell that this is a direction of travel that you're going to want to invest in. It's harder to get to the top of the priority list, right? Especially if you're an HR leader or an IT leader,. The amount of things that you have to deal with now, like just several, just like everyone else, it's overwhelming. How do you prioritize this in the context of everything else? I see that as a big challenge.