How to Reduce Frustration

i see it as being akin to the people who like respond to spam emails knowing it's spam and just string them along and waste some of their time. i think i'm doing the snail mail equivalent of that like they've automated their frustration process. They're obviously just this got this lumbering frustration machine where they've just minimizing all of their costs and effort to make this money so i'm going to try and make you at least up your effort a little bit in lazy bones, he says.