Enhancing Listening Skills in Medical Training and Practice

Going to the doctor is probably not at the top of anyone’s list of enjoyable activities, but when we do go, we expect and deserve to be heard, to have our concerns listened to and our questions answered. However, most, if not all, of us have at some point felt unheard, dismissed, or even gaslit by our healthcare provider. What is it about the doctor-patient relationship or the way medicine is practiced today that enables this miscommunication or mistreatment, and how can we make things better? In Unheard: The Medical Practice of Silencing, author Dr. Rageshri Dhairyawan draws upon her experience on both sides of the patient-physician relationship to explore these questions in depth. Dr. Dhairyawan, who is a sexual health and HIV doctor with the NHS as well as a health equity researcher and science communicator, demonstrates with clarity and compassion how each dimension of healthcare, from training to research and beyond, can contribute to this pattern of patients going unheard. Tune in to this fascinating discussion today!

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