Are We Reaching a Point at Which We Don't Care?

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Soyo: Are we reaching a point at which we are going to throw our hands up in despair and realize that we just don't care? I think probably the three of us should start that company that's going to do this. Soyo: Tell you, i think a hundred people have started this company in all, and they're going to get squashed. He says he has nothing but positive things to say about my adobe acquisition.

What IS customer intelligence? What is a customer? Is the customer best understood by breaking the word down into its component parts: "cuss" and "tumor?" Would that be an intelligent thing to do? Will these and related questions some day be answered by self-aware machines? Will any of *these* questions be answered on this episode? Give it a listen and find out!

The mish-mash of companies, products, and miscellany mentioned on this show include: Adobe, Oracle/ATG, SAS Customer Intelligence, Salesforce.com, Scott Brinker (Chief Martec), Domo, Data Studio 360, Tableau, iJento, Netezza, SPSS, Unfrozen Caveman Lawyer, Eight Is Enough, Legend of the Plaid Dragon (and the Slack version), Office Vibe, p-value article on fivethirtyeight.com (and the p-hacking app), and the "AI, Deep Learning, and Machine Learning" video.