Constructive Dissent at Work: How to Turn Conflict Into Innovation
The Leader Factor
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Navigating Friction in Organizations
This chapter explores the role of healthy debate and friction within organizational dynamics, advocating for constructive disagreements as a vital aspect of effective communication. It highlights strategies for balancing assertiveness with professionalism while navigating conflicts, emphasizing the nuances of tone and language. The discussion also underscores the importance of clear decision-making processes to streamline team collaboration and enhance idea selection.
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