The Check List Manifesto

The next time o make a mistake, or a mistake is made in your organization, ask yourself if thewas a check list for this? The shocking answer is, how many would have bee. It would have been if there was one? In th ten the person used it. And they're just a transformative tool that's so simple. So i loved the check list manifesto. A lot of my work, and think about what i do as our chief of staff, is about not just making the things happen, but a with the people stuff. An you're not listening by kate murphy,. i can't remember if i've talked about we talked about it together on the show