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3min chapter
Some banks have cafes now… what’s the strategy there?
The Hustle Daily Show
Redefining Banking: The Role of Cafes in Branch Strategy
This chapter examines the changing function of physical bank branches in a digital-centric world. It focuses on how banks are enhancing customer experiences through inviting atmospheres and human interaction to build trust and encourage in-person financial transactions.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode