Ep #3 | Valeriya shares her creative & tactical approach to CSMing
It all depends
00:00
Navigating Customer Success Challenges
This chapter explores the difficulties encountered in customer success management, highlighted by a personal story of failure while juggling multiple client relationships. It emphasizes the significance of prioritizing each customer to ensure they feel valued, while also inviting listeners to engage further with the podcast and its future content.
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Transcript
