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Tracee Ellis Ross: Understanding the Diversity of Humanity is Good Business

The Business of Fashion Podcast

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Brand Evolution and Inclusivity in Beauty

This chapter explores the remarkable growth of a beauty brand over six years, transitioning from a startup to a recognized industry player with a focus on customer loyalty and specialized roles. It emphasizes the importance of inclusivity in product testing, particularly for textured hair, highlighting systemic issues in the industry. The speaker shares their journey in product development and illustrates the need for a more representative approach to meet the diverse needs of consumers.

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