How to Lead by Example in a Tough Work Environment

Ben Wilson: As a tech lead, you can almost think of yourself as a parent and your direct reports are your kids. Every single thing that you do will have reverberations downstream - yelling at someone isn't ideal. He says the only time to yell is when they're destroying team cohesion or violating trust. "The single most important asset that you have in tech as an organization is the culture of your team"