Rewind: Slack’s Ali Rayl on supporting millions of daily active users
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Slack Helps a Lot
Slack has a very tight culture, but these people in the anselary offices across the globe really plugged into that. So how do you keep all these folksif slack has a very Tight Culture? Slack helps quite a bit. We have several channels in obviously, where we do our work. We have one channel that's just c e random, so everybody in the customer experience seing. And always people from different regions, like you're never going to meet someone in the same office.
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