The History Chicks : A Women's History Podcast cover image

Lillian Moller Gilbreth (and an announcement)

The History Chicks : A Women's History Podcast

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The Psychology of Sales Clerks

Macy's was a client that Frank had tried to get and was unsuccessful. Lillian really hammered home the fact that one size fits all would not work in small groups. The relationship between the members could sink a team or strengthen it. She laid out the store differently so the customer could get around more logically.

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