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Big Retail, Holiday Preview, and Chewy CEO Sumit Singh

Motley Fool Money

What Advice Would You Give to a Company That Loses Money on Customers?

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Chewy: Our speed of innovation and the longevity of care that we can demonstrate towards our customer will ultimately determine our long-term destiny. The advice that I would give, say, it pays to be long term oriented. Discipline, focus, and prioritization are just huge table stakes. They're very hard to maintain but key to achieving long-term success.

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