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#226 Garry Tan: Billion-Dollar Misfits — Inside Y Combinator’s Startup Formula

The Knowledge Project with Shane Parrish

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Revolutionizing Customer Service with AI

This chapter delves into the cutting-edge advancements in artificial intelligence, especially in the realm of customer service. It highlights a successful case study of an AI call center for wine merchants in Germany and discusses the implications for future government call centers.

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