3min chapter

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4 Business Ideas That Changed the World: Scientific Management

HBR IdeaCast

CHAPTER

Introduction

In 1878, a machinist at a Pennsylvania Steel Works noticed that his crew was not producing nearly as much as he thought they could. Frederick Winslow Taylor began systematic studies to determine exactly how much work should be done. With stop watches and later stop motion film, Taylor analyzed the efficiency of workers. It helped factory owners make more pumps, steel, and ball bearings with lower labor costs.

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