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Marching to Zero: Leadership, Vision, and SPD Success

Beyond Clean Podcast

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The Importance of Having a Relationship

Every defect that we have, every safety event that may be put in, or good catch, or near miss, all of that gets reviewed and drilled down into. You talk about delayed cases, turnovers, those kind of things. I think I remember a story, speaking of not pointing a finger and having a relationship. That was when I knew that this hospital, we were in a different place with the operating room.

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