5min chapter

Fintech Insider Podcast by 11:FS cover image

930. Insights: How do fintechs build loyalty? With Monzo and Yonder

Fintech Insider Podcast by 11:FS

CHAPTER

Redefining Loyalty: Beyond Points

This chapter explores the development of a distinctive loyalty program that prioritizes user experience over traditional systems. It discusses the importance of balancing financial incentives with experiential value, recognizing that modern consumers crave meaningful interactions rather than just monetary rewards.

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