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Product Manager Tools & Techniques by Zalando Sr PM

The Product Podcast

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Identifying the Main Pain Points, the Main Things That Influence Your Goals

You can start by identifying the main pain points. Then you do the quantitative cresert, right? That's for its issue. How important are they? It may happe that no shows is as one % of consultation so they don't have any impact. You need to figure out how other companies are solving these problems. And then you can look at direct competitors. Now, warkas wil be ol, the telehalth companies, but it can also be other things as, for example, physical clinics,. Or other companies t have nothing to do with medicine, but also may have the problem of no shows or ober rit.

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