How Do You Attribute That to eBay?

We went from 80 people to almost 800 in the first 18 months I was there. So we've changed organizationally internally. We used to just be an auction site. Now we sell all sorts of stuff and all sorts of formats through fixed price and classifieds. When I joined, we said we would never be in the payment business. Because it sounded messy. And now we run PayPal, which is one of the largest payment processors on the net. If you're going to do instant messaging, use instant messenger or Yahoo messenger because they're the place everybody else uses. There's something inherent in an auction that leads to a winner take all type of business.