
LTBP #104 - Cathy MacDonald: Listening, Influence, Persuasion and Changing Minds
LTB Podcast
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How to Change People's Minds
The same principles around aiming to change somebody's mind on a subject still stand as in you can't walk in if somebody has a viewpoint on let's just keep the breakfast and thread going through. You're much better to approach it from a point of okay well tell me about about why you think that and then try and go from there rather than just jumping onto them like they're stupid oh yeah absolutely do the first one if you want to lose clientsYeah then you want to be a peer in a entirely negative way and you like that but absolutely not if you're trying to keep clients Be positive and create the the environment that you want changing minds is done better through positivity and you find positive
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