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Episode 54: Training: What Can You Do Today to Make It Relevant and Impactful
CATO Podcast
How to Handle Calls for Service
"Do do those basic things that are boring and not fun because you won't think about them when it does count. When seconds count for you to get that there," he says. "If you don't know the why or it wasn't explained to you well, you might not be as committed to doing it." And if you're a leader in any way, a supervisor or a leader, you need to explain to your people why you would you expect whatever it is you expect of them,. He adds: "It's a major investment in people to explain to them, follow policy, follow procedures".
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