The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 623: Removing Friction: How to Turn More Than 40% of Your Prospects Into Long Term Enterprise Customers with Attentive Co-founder and CEO Brian Long

The Official SaaStr Podcast: SaaS | Founders | Investors

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Three Pieces of Risk

The majority of retail and e-commerce businesses in the United States today are now using a version of us to capture email and SMS together. We set up a system so that we could automatically not send too many SMS messages per consumer. And if we see that you've gotten a message, you know, within x time period, let's say in the last 12 hours or something, then we will suppress additional messages for being sent to you.

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