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#36 - Converting Tacit Knowledge into Explicit Knowledge with Chad Trabucco

The Learning Culture Podcast

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How Do You Normalize Failure?

When they're open and from the top, transparent about, hey, we missed this. You know, not because of this person didn't close, you know enough business,. But because we didn't support it in this way or we thought we were going to be able to roll this out. And we missed it. When that comes from theTop, I think that normalizes it. Taking cues from those above you and modeling that is so important. If it's not happening at the top, it starts with you. And you model it on down.

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