Navigating the role of a new leader by determining trust and listening skills

When you step into a senior job, your in-tray is stuffed (just ask the new UK prime minister, Sir Keir Starmer). People who work under you are trying to win you round; the colleagues you beat out for the top job may be looking to sabotage you. And, as guest Laura Empson – a professor in the management of professional services firms at Bayes Business School – tells guest host Andrew Hill, some staff are even complaining about the chicken sandwiches. Laura explains how to cut through the noise when you start a new job, and the importance of throwing “live chickens” to the crocodiles.

To take part in an audience survey and be in with the chance to win a pair of Bose QuietComfort 35 wireless headphones, click here. Click here to find T&Cs for the prize draw.

Want more? Free links:

Why are a leader’s first hundred days so important?

Labour’s first 100 days: what lies in store for the new government?

In business, 100-day plans are a mistake

New BBC chair Samir Shah faces daunting in-tray

Presented by Andrew Hill, produced by Mischa Frankl-Duval, mixed by Breen Turner. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

Hosted on Acast. See acast.com/privacy for more information.