How to Take Feedback When You're Not Getting the Pushback

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Culture is one of the company's most powerful assets, right until it isn't. The same underlying assumptions that permit an organization to scale massively constrain the ability of that same organization to change direction. More distressingly, culture prevents organizations from even knowing they need to do so. Youno: Face what gets treated unfairly by the media. They blame facebook for their business model problems. It takes a monstrous outcry in order to change course.

Ben and James discuss Facebook from multiple angles, including child sexual abuse material, encryption, Oculus, and a leaked all-hands meeting.

Links

Ben Thompson: Friction — Stratechery
The Internet Is Overrun With Images of Child Sexual Abuse. What Went Wrong? — New York Times
Ben Thompson: Child Sexual Abuse Material Online, The Problem With Community, Towards More Friction — Stratechery
Casey Newton: Read The Full Transcript of Mark Zuckerberg’s Leaked Internal Facebook Meetings — The Verge
Ben Thompson: Facebook’s All-Hands Leak, Facebook Versus Warren, Zuckerberg’s Culture
— Stratechery
Attorney General Bill Barr Will Ask Zuckerberg To Halt Plans For End-To-End Encryption Across Facebook’s Apps — BuzzFeed News
Ben Thompson: Facebook’s Privacy Cake — Stratechery
Ben Thompson: Beachheads and Obstacles — Stratechery
Ben Thompson: The Curse of Culture — Stratechery