5min chapter

The Tim Ferriss Show cover image

#532: Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge

The Tim Ferriss Show

CHAPTER

How Do You Make a Decision?

"I like direct because it's fast, yes? And i'm sure i also like positive reinforcement more than i might recognize. But it's never been a soft and positive has never been my default tin receiving feet back," she says. "My husband grew up just in a very different household, where there was yelling and sometimes harshness." She suggests that speculating about why the other person did what they did is one of the most reliable ways to make them defend themselves.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode