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Ruchi Kalra of Oxyzo on creating two unicorns in 7 years, spotting gigantic market opportunities, putting profits and cash flow first, and letting go of personal ambitions

First Principles

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The Most Underrated Cultural Aspect in a Workplace?

I think empathy is something that has to come from within. If you actually respect your people, if you actually respect what their contribution is, it will automatically come from inside. The feeling of gratitude in whatever they've contributed would automatically become a way of actually being empathetic when they actually need it the most. What is the most underrated cultural aspect that a workplace must have? It's very important, but not enough people recognize and call it out as so.

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